You are accessing the Workforce Ready application hosted by Kronos Incorporated. Access to this environment is limited to authorized support staff. All data within this environment is classified as Confidential. When accessing this information, you are required to maintain the security, availability and confidentiality of this information and system. In the event you identify an issue related to Security, Availability or Confidentiality of the system, please notify your System Administrator.
Things to remember: Virtual Code Authentication
Reasons why you are being asked for a PIN again:
1.Use the same browser and device to login. Different browser and device will prompt for a new virtual code setting.
2.Clearing cache deletes your saved settings that include the Virtual code setting that remembers the device you used to log in.
3. Best practice is not to share device with other WFR users to login to the system.
As Workforce Ready is a browser-based software-as-a-service, security is controlled by authenticated browser “cookies” that tie the browser to the user. Therefore, once authentication has been made, the system transfers a cookie that will recognize the user as being authorized to access the system going forward.
Cookies are specific to the browser and that computer. If a user uses a different browser, say Firefox in addition to Chrome on that computer, the system must also authenticate the user through that browser to obtain a “cookie”.
If there are multiple users on that computer and browser, each must authenticate to obtain a cookie to associate the user and that browser/computer. As long as that browser/computer is used within 30 days, no further virtual code authentication should be required. Because the authentication is tied to that stored cookie, the browser must be set to accept cookies and not delete them or re-authentication will be required.