Family Support Educator

General Information
Location  630 FLORENCE AVE
Owatonna, MN 55060
United States
Base Pay  $18.38-$31.97 / Hour
Employee Type  Full-Time Non-Exempt

Steele County

Job Description



Job Title: Family Support Educator

Department: Community Services/Public Health

Immediate Supervisor: Family Health Lead/Assistant Director

FLSA Status: Non-Exempt

Union: AFSCME - Courthouse


Job Summary

Under the direction of the Family Health Lead and supervision of the Assistant Director, the Family Support Educator is responsible for initiating and maintaining ongoing and long-term contact and support to families in Dodge and Steele Counties.  The Family Support Educator provides early childhood development education that is family-centered and strength based through home visits.


Essential Duties and Responsibilities

  • Assists families in strengthening the parent/child relationship.  Aids parents in improving their parenting skills through instruction in the “Growing Great Kids Curriculum”. Teaches child development and care, effective methods of parenting, management of household resources and basic homemaking skills, clothing care and purchasing, nutrition and menu planning, food purchasing and preparation, personal hygiene, stress management, time management, money management, single parenting.
  • Carries a full case load of clients. Works with families in-home or other settings in assessing the normal growth and development of the child.  Focuses efforts to reduce child abuse/neglect, injury prevention, and increase school readiness.
  • Makes client referrals to various community resources and interacts with community service providers. 
  • Aids families by improving their access to formal and informal support systems in the community.
  • Provides referral services to aide the family in problem solving.
  • Serves as an advocate in meeting their needs and achieving their goals.
  • Attends various staff meetings, family health meetings, community service coordination team meetings, regional program meetings and child protection service meetings.
  • Attends all required trainings to become certified in the “Growing Great Kids Curriculum.”
  • Participate in program required Reflective Supervision
  • Performs other duties of a comparable level or type, as required.
  • Documents all client activities, visits, services, concerns, or other relevant information required by the department.  Completes daily and weekly charting and case management activities and paperwork.


Minimum Qualifications

  • Requires minimum 2-year degree with a major or field of study in Child Development, Public Health, or closely related field; 4-year degree preferred
  • Minimum of 2 years of human service or social support service related experience
  • Valid Driver’s License
  • Must obtain a Community Health Worker Certification within 2 years of employment


Essential Knowledge

  • Knowledge of parenting skills, child care methods, child development, home management, housekeeping skills, money management, basic nutrition, meal planning, personal hygiene and community resources.
  • Knowledge of County, department and program policies and procedures.
  • Knowledge of human behavior and social trends, problems and issues faced by clientele.
  • Knowledge of social service goals and organization.
  • Knowledge of interviewing and intervention techniques.
  • Knowledge of agency programs, services, policies, procedures and organization.
  • Fundamental knowledge of community resources.
  • Knowledge concerning the operation and use of computer equipment, general productivity software (i.e. spreadsheets, word processing, etc.) and human service customized applications and software for case management documentation.
  • Knowledge of data privacy regulations and data retention schedules.


Essential Skills

  • Teaching, role modeling and providing parenting skills, childcare methods, home management skills, nutrition and meal planning, hygiene and other homemaking and parenting to clients.
  • Adapting to varying lifestyles, environments and personal situations of clients.
  • Following written and verbal instructions.
  • Applying tact, judgment and discretion in dealing with families.
  • Communicate effectively with clients, other department staff in addressing needs of families.
  • Working and performing assignments under minimal supervision.


Physical Job Requirements (Percentage of Time)

Category: Light work

Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects in the performance of the job.

  • Stand: never
  • Walk: frequently (34-66%)
  • Sit: frequently (34-66%)
  • Use of hands: continuously (66-100%)
  • Reach with hands & arms: occasionally (1-33%)
  • Stoop, kneel, crouch or crawl: frequently (34-66%)
  • Talk or hear: continuously (66-100%)
  • Taste or smell: never
  • Lift & carry: up to 10 pounds continuously (66-100%), up to 25 pounds occasionally (1-33%)


Working Conditions

Duties associated with the job involve some travel and exposure to sudden weather conditions.  Duties involve performing assignments in client homes and settings.  Risks and environmental conditions associated with the performance of essentials functions can be considered minimal.


This description is intended to describe the kinds of tasks and levels of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.