Patient Support Specialist

General Information
Location  249 East Hwy 54
Durham, NC 27713
United States
Employee Type  Regular Full-Time
Job Category  Patient Support Specialist
Industry  Healthcare
Contact Information
Name  Teresa.Pope
Email  Teresa.Pope@emergeortho.com

Check in and check out patients, answer phones, medical records, authorizations and misc. duties including: entering patient information onto the computer, assisting patients with questions or issues, making follow up appointments, posting charges and balancing money.  When answering the phones: schedule appointments, assist callers, take triage message and route calls appropriately.  Greet visitors and vendors and direct them to the appropriate personnel. 


 High school diploma or equivalent required.  Previous reception/font desk experience preferred but not a must.  Insurance knowledge helpful.  Strong communication, organizational skills and computer skills are required.  Must also have the ability to multi-task and be flexible with hours.