Call Center Specialist

General Information
Location  129 McDowell Street
McDowell St Office
Asheville, NC 28801
United States
Employee Type  Regular Full-Time
Job Category  Call Center Specialist
Industry  Healthcare
Required Degree  High School
Manage Others  No
Contact Information
Name  Judy Webster
Email  Judy.Webster@emergeortho.com

This position will process incoming phone calls from patients wanting to schedule clinic appointments or who have questions for their orthopedic provider.  They will also process patient referral requests from outside providers and maintain the physicians' clinic schedules.  The Call Center Specialist serves as the communication link between the physicians and their patients, hospitals, surgery centers, pharmacies, etc.




Previous medical experience or education required.  Excellent communication skills and organizational skills are essential.